GP Referral Hub
Refer with confidence. Clear pathways, timely communication, and psychologists across a range of specialties.
Referral Overview
How referring to us works, at a glance.
At a Glance
We accept referrals for individual, couples, and family psychology, including telehealth. The referral pathway, Medicare rebate eligibility, and communication process are outlined in the pages below.
How to Refer
Step-by-step referral guidance.
Referral Process
Referrals can be sent via secure fax, email, or our online referral form, along with a valid Mental Health Treatment Plan where applicable.
What to Include
Patient details, presenting concern, relevant history, and your preferred method for receiving updates.
Better Access & Medicare
Rebates available to your patients.
Better Access
The Better Access initiative allows patients with a Mental Health Treatment Plan from their GP to access Medicare-rebated psychology sessions.
Rebates
Rebate amounts and session limits are set by Medicare and may vary by patient circumstances.
Our Psychologists
Meet the team you’re referring to.
Our Team
Our psychologists work across a range of specialties, including individual therapy, trauma, and child and adolescent psychology.
Telehealth for Referrals
Telehealth options for your patients.
Availability
Patients can access sessions via telehealth where clinically appropriate, in addition to in-person appointments at our Dianella clinic.
Reporting & Feedback
How we keep you informed.
Shared Care
With patient consent, we provide progress updates and feedback reports to referring GPs to support shared care.
Secure Referral Options
Secure ways to send a referral.
Submit a Referral
Referrals can be submitted via secure fax, encrypted email, or our online referral form.
GP FAQs
Common questions from referrers.
How quickly can a new patient be seen?
Wait times vary. Contact us directly for current availability.
Do you provide feedback reports?
Yes, with patient consent, we provide progress updates to referring GPs.
Can patients be referred for telehealth only?
Yes, where clinically appropriate.
What information should I include in a referral?
Patient details, presenting concern, relevant history, and a Mental Health Treatment Plan where applicable.
Ready to refer a patient?
Follow our step-by-step guidance to send a referral securely and get your patient seen.